At Audi Nashua, we have a reputation for being an Audi dealership that provides efficient service to individuals all over the Nashua-Andover area. However, you don’t have to take our word for it – we have plenty of customer reviews on dealerrater.com where our customers highlight the many benefits of working with us and our team members that helped me their buying or servicing experience a favorable one.
Today, we’d like to share with you some snippets from a recent interview written by a new customer who says our Audi Certified Service Consultant Mr. Mark Desjardins is “an excellent ambassador for the Audi and Lyon-Waugh Autogroup brands.”
In sum, this particular customer came to us for service when he found himself on the road with a service warning light on in his vehicle. He was from out of the area, but had passed by our dealership many times and decided to give us a try.
The customer said, “I had been prepared to have to wait since I didn’t have an appointment and brought a binder of work into the service department with me. To my utter surprise, Mr. Desjardins took care of me right away, made sure I understood the need to check the oil in light of my highway driving and explained the exact oil to use, welcoming me to the Audi family.”
Even though the customer did not live in the area, he says Mr. Desjardins provided the utmost level of service. “Despite knowing this, Mr. Desjardins could not have been nicer, more helpful and friendly. His refusing to accept my offer of a tip truly exemplified that his high level of service was sincere.”
“In my opinion, Mr. Desjardins’ conduct today exemplifies what a customer (and a non-customer) would be pleasantly surprised to experience and his professionalism and friendly demeanor is exemplary and he should be recognized among his peers.”
Come by our Audi dealership to experience this level of customer service today and we will help you discover the many Audi cars for sale that could be a great fit for you.